Abbie G.

Full Stack Developer

690 dollar
Freelancer
16 years
Boston, UNITED STATES

My experience

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Freelance DeveloperJuly 2007 - Present

- Designed one of the first Bible web applications for the iPhone
- Programming for iPhone and other mobile devices- Develop WordPress themes and plug-ins
- Developed web applications, using PHP and JavaScript
- Created and maintaining an open source typeface, OpenDyslexic, to help with symptoms of
Dyslexia that has achieved international success.
- Working with developers and authors with implementing OpenDyslexic into their products.
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Summit Healthcare ServicesDecember 2013 - May 2018

Developed and executed exploratory and automated tests to ensure product quality. Designed and implemented tests, debugged and defined corrective actions.
•    Deliver elite customer service through responsive interfacing, problem assessment, prompt determination of corrective actions and comprehensive follow-up.
•    Conducted tests before product launches to ensure software ran smoothly and met corporate needs while being cost-effective.
•    Tested, documented and resolved application bugs.
•    Point of contact for escalated support team problems.
Member, Confidentiality/Security Team, handled security policy, prevented PHI leaks, tested products and servers for vulnerabilities. Provided technical support for both hardware and software issues. Handled configuration and operation of computer operating systems.
•    Integrated HelpSpot, Aha, TFS and Drupal to provide better user experiences, better handling of PHI and additional features.
•    Continued development of custom Drupal plugins and theme based on corporate need.
•    Developed .Net applications to assist in applying patches and performing common fixes.
•    Created asset management process, enrolled all new computers in MDM with Meraki and Apple Device Enrollment, making previous manual tracking obsolete thereby saving ton of time for troubleshooting, device management and inventory.
•    Managed Visual Studio Online account for Development (TFS & Azure)

Maintained and monitored computer systems and networks. Provided application support, documented common customer issues, reported new bugs to development.
•    Designed and maintained company’s support and knowledge base website, migrated previous public SharePoint-based portal to Drupal.
•    Collaborated with other departments to ensure support website met their needs, encouraged them to add content.
•    Wrote web applications utilizing jQuery Mobile to help customers with their installs.
•    Participated in company user group for new projects, helped drive design and UI changes.

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TalentopolyFebruary 2012 - January 2014

- Research and posted articles relevant to Talentopoly's audience, including articles related to IT, Web
Design and Internet Security
- Engage the community via social networks, blog posts and chat room events.
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Blue Cross Blue Shield of MassachusettsJuly 2012 - December 2013

- Design and support of database applications using Access, VB.net and MS SQL Server
- Simplifying existing Access database designs
- Automate terminal tasks using Attachmate MyExtra and Visual Basic Script
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Main Street America GroupJuly 2010 - July 2012

- Corrected insurance policies flagged as defective.
- Wrote and maintained macros and scripts to assist in editing policies.
- Conducted research on and integrated Macro Express to gain a one-day equivalent increase in productivity per week
- Conducted employee training for Macro Express and Adobe Acrobat Professional.
- Introduced and provided training for Adobe Acrobat Professional to increase productivity.
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The Home DepotMay 2009 - October 2010

- Provided customer assistance on products and tools sold at Home Depot
- Provided information and training to customers seeking assistance with tools they purchased
- Operated a reach truck to bring pallets and heavy merchandise from overhead areas to the

customer
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A Beka Academy/A Beka ServicesSeptember 2006 - March 2009

- Provided support for and enrolled students in DVD correspondence courses
- Researched local laws of international customers to improve service, resulting in an increase of international customers
- Conducted employee training to improve customer service
- Researched current best practices, and lead group to rewrite employee manual and job description
- Used Adobe Acrobat Professional to tailor customer brochures to suit customer needs
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NEW VISION COMPUTERSDecember 2005 - September 2006

- Began Macintosh services for store, and provided all Macintosh troubleshooting and repair services
- Managed new store location resulting in increased sales for company
- Performed in-store and in-home computer repairs on all systems and platforms, and contacted manufacturers for warranty repairs as needed
- Used Adobe Illustrator to design advertisements and business cards
- Removed viruses and spyware from customers' computers, and provided education for customers in preventing future issues.
- Recovered data from damaged or encrypted drives, and provided customers with forensic data on request
- Provided basic computer education to assist new computer owners in proper use and maintenance of their computers
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Workmen's Circle Multicare CenterJuly 2004 - January 2005

- Designed and maintained a database recording accidents involving residents of the nursing home.
- Designed and maintained an inventory database that kept track of hardware in use by the facility.
- Repaired computers and performed hardware and software installations.
- Configured workstations and thin clients for network access.
- Scheduled regular backups of facility servers.

My stack

Others

Troubleshooting

Languages

JavaScript, CSS, PHP

Databases

Microsoft SQL Server

Frameworks

WordPress

My education and trainings

Computer Software Engineering - Pensacola Christian College2003 - 2008