Andreea D.

Project Manager

690 dollar

My experience

TotalSoftMay 2019 - Present

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TotalSoftMay 2007 - May 2019

Business analysis (requirement elicitation) and creation of the implementation specification;
Recommendations and specific solutions in order to meet customer requests;
Training for key users;
Charisma ERP Implementation/Configuration/Consultancy;
Modules implemented: Leasing, Insurance, Loans, Factoring, Fixed Assets, Finance, Accounting, Purchasing, Sales, Stocks;
Responsible for the technical, financial and in due time completion of projects, according to the established objectives: scope, time and budget;
Responsible for all project phases: analysis, configurations, data migration, testing, Go Live;

Technical support activities in SQL Server: transact sql: store procedures,
Reports in Crystal Reports;
Reports in Reporting Services;

20 projects fully implemented, out of which main ones are:

  • Romania: BT Leasing, GoodBee (part of Erste Group), MyCar (part of Peugeot group), BNP Paribas;
  • Serbia: NBG Leasing, Pro Credit Leasing;
  • Austria: BNP Paribas, Elite (reporting to BNP HQ);
  • Germany: Deutsche Leasing GST (global standard template);
  • Spain and Portugal: Deutsche Leasing Iberica: http://www.charisma.ro/deutsche-leasing-spania-portugalia-%C8%99i-brazilia-implementeaza-charisma-erp-124/
  • Poland: Deutsche Leasing Polska
  • Romania: Deutsche Leasing Romania
  • Italy: Deutsche Leasing Italy
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Ager SolutionsMay 2006 - April 2007

Performing specifications of implementation;
Training for end users;
Implementation/Consultancy for the following modules: Sales, Finance, Fixed Assets, Leasing;
Driving test planning and execution;
Main projects: Ager Leasing, Cargus, RomInvent.
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Telemobil SA-ZappAugust 2005 - May 2006

Client support over the phone regarding the company's products and services
Dealing with complaints and offering solutions;
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SoftwinFebruary 2004 - July 2005

INFOBCR/ Call Center BCR
Problem diagnosis and establishing the strategy in solving at a first level customer's requests for support;
Dealing with specific customers' problmes by offering feedback and practical solutions in matters regarding cards,credits, deposits, physical persons accounts.

My stack

Databases

Microsoft SQL Server, SQL Server

Others

Analysis, HP Project Portfolio Management, Project Management, Leadership, Spanish, Business Analysis, Data Migration, Strategic Planning, Team management, Technical Support

Technologies

Integration, Software Development

Business Intelligence

Crystal Reports, Business Intelligence

Languages

SQL

My education and trainings

Masters Degree, Business Management - Academy of Economic Studies2006 - 2008

Bachelors Degree, Management - Academy of Economic Studies2002 - 2006