Anna V.


475 euro
12 years

My experience


Ministry of Justice UKMarch 2019 - July 2019

Managing operations projects for a team of thirty user researchers within the Digital and Technology department of the Ministry of Justice.
• Working closely together with the Head of User Research and user research leads to launch an internal User Research Training programme -
• • planning and managing the programme,
• • scheduling training sessions,
• • taking new starters through the induction process; guiding and assisting them in their learning process.
• Working on an audit of existing documents, tools, software usage and processes as the first iteration of creating a repository for research projects and knowledge.
• Gathering information, documents, processes and know-how for new starters and creating a document to help them get to know how the user research team operates at the Ministry of Justice.
• Working closely with user researchers to make research projects, processes and documents GDPR compliant.
• Organizing and scheduling biweekly team meetings, ations as well as making discussions happen in an effort to bring a team working in four different UK cities closer together.
• Managing purchasing of tools and software for the team and defining the process for tools usage.

SquizSeptember 2016 - December 2016

• Working on website build projects, amends and fixes for Westminster Abbey, Cardiff University,
Digital UK and Nottingham Trent University.

• Managing front-end developers and working closely with stakeholders, Web Technical Consultants

and the client services team.

OutlandishMarch 2016 - May 2016

•    Working on the day-to-day tasks of a large-scale financial build project, managing a team of developers, UX consultant and designer using Agile methodology; working closely with product owner and stakeholders.
•    Managing a mid-size website redesign project for ALCS, working closely with the developer team, user experience designer, external design team, stakeholders and also coached less experienced colleagues.
•    Driving forward the web usability team, organizing and setting up user testing sessions. My tasks varied from convincing clients of the necessity of user testing, creating test scripts as well as planning other usability projects and mentoring junior team members.

OutlandishOctober 2015 - January 2016

Worked on a large-scale financial build project

• managed a team of developers, UX consultant and designer using Agile methodology

• worked closely with product owner and stakeholders

Macmillan Education ELTDecember 2014 - September 2015

•    Managed a large-scale e-learning platform build for adult language learning and a smaller website redesign and prototype build projects.
•    Managed a team consisting of a designer, media producer, UX consultant and developers as well as worked closely with a large team of editoral and publisher stakeholders.
•    Defined processes, functionality and deliverables, planned and managed wireframing, design and media production tasks.

Macmillan Education ELTOctober 2014 - November 2014

•    Worked on a rapid localization project for an e-learning platform for adult language learning,
creating the Middle-Eastern version of a prototype.

•    Managed off-site developer and design teams and worked closely with the on-site media producer,

editorial consultant and stakeholders.

SquizDecember 2013 - September 2014

•    Working on website build and redesign projects for The Royal Parks, London South Bank University, Office of Rail Regulation, Creative Scotland, National Federation of Women’s Institutes, City Cabs, Mercator Media and AQA.
•    Managing front-end and back-end developers, Web Technical Consultants, designers and working closely with client services teams as well as stakeholder teams.

The Digital ConsultancyMay 2013 - September 2013

•    Worked on an e-commerce website build project for Nicoventures Ltd. / British American Tobacco and a migration project for BP.
•    Managed designers and worked closely with stakeholder and client services teams, as well as business analysts, IA and product delivery manager.
•    Created the site map and project documentation, took part in scoping, requirements and content gathering processes.

Sapient Nitro (Digital and Direct)January 2012 - May 2012

•    Managed developers, designers, creative directors, account directors, planners and information architects (IA).
•    Created project specification, wireframes, schedules / timing plans, estimates and budgets / costs.
•    Worked on ten different website projects for Sky, Lucozade and Vodafone, ranging from incremental updates and bug-fixes to full redesigns.
•    Activities also included asset production and content curation/management.


RPMSeptember 2011 - October 2011

•    Clients: Diageo (Smirnoff, Tanqueray, J&B, Captain Morgan’s Spiced, Zwack), Sky.
•    Responsible for audiovisual assets for Diageo internal mail campaigns and websites.
•    Coordinated and scheduled video editors, motion graphic artists and graphic designers for plasma ads and other video content for Diageo and Sky.
•    Launched an event-related, Facebook connected photo website for Tanqueray.

RPMJuly 2011 - August 2011

•    Clients: Diageo (Smirnoff, Tanqueray, J&B, Captain Morgan’s Spiced, Zwack), Sky.
•    Responsible for audiovisual assets for Diageo internal mail campaigns and websites.
•    Coordinated and scheduled video editors, motion graphic artists and graphic designers for plasma ads and other video content for Diageo and Sky.
•    Launched an event-related, Facebook connected photo website for Tanqueray.

Global BeachMarch 2010 - June 2011

•    Clients: Bentley Motors, Casio, Action on Hearing Loss (was RNID), Dogs Trust, LCBT, THT, Unionview, Autotorq and Victor.
•    Managed regular website updates, both change requests and bug fixing lifecycle for existing website and microsite projects: secured in-house and freelance resources, briefed developers and designers, obtained sign-off and authorized deployment.
•    Created project plans, quotes and proposals.
•    Collated copy and assets; worked with the CMS (Umbraco and in-house bespoke systems).
•    For Bentley Motors: managed regular e-mail campaigns (60 thousand recipients, up to 8 languages), regular site updates and other projects such as Bentley Collection (e-commerce site) and their online exhibition, ‘An Unbroken Line’.

Ab Ovo Publishing House and PR AgencyAugust 2009 - October 2009

•    Involved in all aspects of planning, creation and management of the event: Budapest visit of renowned American social psychologists Elliot Aronson and Carol Tavris.
•    Responsible for client liaison and support on-site for the two VIP guests.
•    Preparing and managing the media campaign, project timeline, costs and itineraries.
•    Liaising with and scheduling journalists, editors, photographers and television production crews.
•    Responsible for planning and organizing event and interview locations and transportation.

RPMJune 2009 - July 2009

•    Involved in all aspects of planning and management of the Laureus – Breaking the Cycle of
Violence with Daley Thompson event (both preparation and on-site).

•    Responsible for client liaison and communication with local authorities and police.

Walt Disney (Jetix)January 2008 - November 2008

•    Managed and scheduled the full localisation lifecycle of the Czech and Hungarian channels from
programme delivery, dubbing and post-production, to QA and broadcast.

•    Liaised closely with Hungarian, Czech, Russian and Romanian dubbing houses, producers, librarians,

schedulers, translators, distributors and technical staff.

Practicum TheatreDecember 2006 - January 2008

Being involved in all aspects of event management and staging of productions.

Coordinating the work of administrative and artistic interns.

English PENApril 2007 - December 2007

Readers & Writers Programme

Organizing site visits and liaising with authors, publishers, schools and prisons.

Responsible for updating and developing the website.

Providing events support at fundraising events, book launches and book fairs.

Ab Ovo Publishing HouseJanuary 2004 - January 2007

Assisting and coordinating book launches, performances, readings and PR activity.

Editing and updating the website.

Radnoti TheatreSeptember 2001 - August 2006

Working closely with the artistic director and directors, editing and improving scripts, assistance and feedback at rehearsals
Corresponding with playwrights, agents, translators and other specialists involved.
Editing the theatre monthly, writing articles and conducting interviews with the company.
Responsible for marketing communication of the plays, website and foyer exhibitions.
Assistance in planning the productions
Organizing rehearsal schedules and other activities.

NEITHER MEMORY NOR MAGIC (American Documentary film shot in Hungary)September 2004 - August 2006

Organizing and coordinating interviews, filming locations, local guides and additional crew.

Managing crew transport and lodging; negotiating and obtaining location and shooting permits.

My stack

Wireframes, Web Design, UX Design, UI Design, SEO, Project Management, Mentoring, Marketing, Google Analytics, Facebook API, E-commerce, Digital Strategy, Digital Marketing, Data Usability, Creative Direction, Content Strategy, Content Management, CMS, Agile