Samridhi S.

QA Engineer

408 dollar

My experience

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LionbridgeMarch 2019 - Present

Domain :         Video Games Title

 Platform:        Xbox


Role played:

* Working on AAA Video Games title for Microsoft.

* Working as an onsite lead for Quality Assurance.1st point of contact for other team members, client and development team.

* Building partner relationships with external teams to improve collaboration, communication and knowledge transfer.

* Sprint Planning for QA and tracking of progress.

* Assist in testing co-ordination, test status reporting and risk assessment based on the test scope, schedule and requirements.

* Reporting of the Test Progress and Status.

* Facilitate Build Verification Tests.

* Creation of Acceptance Criteria for features

* Create, run and maintain test cases and test scenarios

* Bug Reporting in Azure Dev Ops

* Mentoring the Team on Process and Product

* Provide feedback and suggestions to improve game quality and game experience.
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Avaya India Pvt LtdSeptember 2013 - November 2018

Platform:        Windows, Solaris and AIX
 Database:        MS SQL, Oracle, DB2
 Product:          Avaya Interaction Center, Operational Analyst and CMS
 Period:            Sep 2013 – Aug 2016 as Module Lead

                          Sep 2016- Nov 2018 as Test Lead


Role played:

* Lead Avaya Interaction Center, Operational Analyst and CMS as a "Test Lead'' and as "Analyst''.

* Gathered Product Requirements for Software Feature Pack from Customers and Business Partner.

* Gathered requirements from Customer via Phone Conversation, Interviews, Meetings, documents etc and converted them into user understandable straight forward Product Requirements.

* Got the Requirements discussed, approved and in-corporated into Software Release by product house.

* Writing and release of Product Specification Notification and Product Correction Notifications.

* Writing and review of the Software Requirement Specification and Product Requirement documents.

* Writing of Customer Use Cases and conveying to Product House.

* Participate in Table Top reviews with Customer reatives, implementation Team for the product features to be implemented.

* Creation of flow diagrams and design documents.

* ation to the Customer after the feature is implemented.

* Beta Knowledge Transfer to the intended Audience and demo of working software.

* Review of the documentation of the Feature implemented.

* Interaction with Sales, Services, Implementation and Global Market Introduction Teams.

* Authored the Test Strategy and Test Plan document.

* Reed QA at all project meetings and on the project Defect Review Board.

* Reviewed entrance and exit criteria for each test phase as member of the program team.

* Coordinated closely with the development leads.

* Identified QA schedule, resource and feature quality risks.

* Communicated project info to and collected project info from the test managers and 3rd-party test teams such as TMA

* Created the overall test project schedule.

* Identified the QA resources assigned to the release and any training needed.

* Identified new and legacy features to be tested in the product.

* Created test coverage matrix.

* Defined test platform and test configurations for all phases of the release.

* Worked with test manager to create status reports in the defect tracking tool for defect confirmation rates and in test tracking tool for test completion.

* Worked with test manger to schedule the SV readiness (entrance) review and the exit review.

* Created and maintained the software quality metrics.

* Verified that all identified tests are run in all cycles according to release criteria, that all relevant defects are closed out, and that all QA program commitments are met.

* Performed Test Escape Analysis for CFD and internal beta customers.

* Lately have worked in Agile Environment, being involved in Sprint Planning, Stand Ups,Scrums ,BackLog Reduction etc.

* Used ALM Quality Center for Test Management.
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Avaya India Pvt LtdSeptember 2011 - August 2013

Platform:     Windows Server and Client
          Database:     SQL

          Product Title:     Avaya Control Manager for Oceana and Co-browse Snap-in


Role played

* Installation and configuration of different releases of the product on Window

* Gathered Product Requirements from Customers and Business Partner, got incorporated in product, published PSN and PCN to customers.

* Training and Demo of Software to sales, Marketing, Services Teams.

* Migration and Upgrade Testing

* User Acceptance Testing.

* Website Testing

* Performed Regression Testing, Product Sanity Testing, Performance Testing

* Core member of the Modification Request Review Board for discussion on Defect fix inclusion in Release.

* Involved in Review of Product Requirement Documentation and SRAD, writing Test Strategy and Test Cases, executing Test cases, raising and verifying defects using the tool JIRA and documenting the test status report.

* Have created Build Acceptance Rejection checklist for the Product.

* Have created End-to-End verification Book for the Product.

* Analyzing the root cause of the defect. Peer reviewing of Test cases.

* Writing Test Plan, Test Schedule, Weekly test status report documents.

* Have been part of Alpha and Beta Release of the product.

* Have used Clear Quest and Bugzilla for bug reporting purpose

* Used ACTS for System Test Case Creation

* PLDS creation for upload of software on Support Site

* Customer Escalations and Hot Fix Testing.
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Avaya India Pvt LtdJune 2008 - August 2011

Database:     SQL, Oracle ,DB2
      Domain:     Contact Center.
      Product Title: Avaya Interaction Center , Operational Analyst and CMS

     Role played:
    • Worked on Manual and Automation Testing using SilkTest and Mercury Quality Center.
    • Received Letter of Appreciation for the work done during the release of the product from the higher Management
    • Received Pillar Award for the Q4 2009.
    • Handled and tested Severity 4 and Severity 2 issues related to Product faced by  the Elite Signature and Member Customers of Avaya for the Interaction Center Product.
    • Proactively interact with Customer via Phone and Web Conference.
    • Received Delight and Perfect10 ratings from Customer for my work performed to fix their issue.
    • Received kudos from few customers for the feedback on my work performed.

My stack

Windows Server, VoIP, VMWare, Virtualization, vCenter, User Experience Testing, User Acceptance Testing, UDP, UAT, Test strategy, Test Planning, Test Planner, Test Cases, TCP/IP, TCP, System testing, Sun Solaris, SQL, Sprint, Solaris, Software testing, Smoke testing, SIP, SDK, Scrum, Sanity testing, Regression testing, Rational ClearQuest, QC, Performance testing, Oracle, Microsoft SQL Server, Mercury Quality Center, Linux, Jira, iOS, HP ALM, GUI Testing, Functional testing, DB2, Bugzilla, Black-box testing, Black box testing, Azure, Android, AIX, Agile Methodology, Agile, ADO, Acceptance testing