Mauricio H.

Sysops Engineer

390 dollar

My experience


DarktraceNovember 2018 - September 2019

Cybersecurity Technology Specialist

-Be the trusted adviser and technical authority to the customer for architecture and integration decisions.
-Function as a consultant through all pre & post sales cycle working closely with Sales, Development and Operations teams
-Act as a technical point of contact between clients, partners, and each business/development unit within Darktrace.
-Present Threat Intelligence Reports and advise accordingly to a variety of audiences from technical audience to C-level executives.
-Design and build custom client integrations and define solution architectures for physical, cloud, industrial, virtualized or hybrid networks
-Provide expertise and troubleshooting relating to network traffic, threat hunting, hardening, app exploits using Darktrace solution
-Improve customer security architecture integrating Darktrace functionalities with client NOC/SOC platforms

CentOS Kali Linux Shell Scripting nginx Docker SSL / TLS VMware Splunk

Ansible Confluence Kubernetes Virtual Box Python Wireshark SIEM Cloud Computing

Cisco SystemsJanuary 2018 - November 2018

Create scripts to automate build, deployment, configuration and common infrastructure tasks
-Participate in the enhancements of existing products/services and development of new applications on the cloud
-Build, communicate, and execute technical projects working directly with customer and company business unit
-Responsible for infrastructure setup, configuration, deployment, scaling, and maintenance
-Create and maintain automated systems for continuous integration and continuous deployment
-Provide internal/external technical support for escalated issues related to system or product malfunction
-Perform daily system health reports to ensure better system performance, service availability and prevent critical disruption

CentOS Debian Ansible glu MongoDB haproxy nginx Docker git

Python Confluence JIRA Kubernetes SSL / TLS Kali Linux Shell Scripting Cloud Computing

EPAM SystemsOctober 2017 - December 2017

Identify/document product bugs and new feature requests follow-up with development team
-Work closely with development team to improve cloud products at a senior level, suggesting and making changes to the product code
-Provide cloud services consultancy for start-up companies or customers willing to migrate their system operations to a cloud environment
-Implement and support containerized applications using Google Kubernetes Engine
-In charge of technical assistance and cloud consultancy as part of a global 24x7 support organization
-Taking ownership of customer issues reported and seeing problems through to resolution

Google Cloud Platform Kubernetes Docker Python Shell Scripting IaaS PaaS

CentOS Debian MySQL Networking Stackdriver git Cloud Computing

EricssonMay 2017 - September 2017

Support functional validation of the application for new features and enhancements delivered to the business as part of an Agile Scrum development methodology
-Work closely with scrum master and product owner throughout the entire software development life cycle influencing specifications and discussing software design to ensure high quality software
-Devise and design test strategies, test plans, and test scripts to support project validation efforts
-Identify, diagnose and track software defects and verify bug fixes
-Work across multiple engineering disciplines to identify, reproduce, and isolate application issues found via debugging and performance analysis tools
-Profiling and benchmarking of system and database performance

CentOS MySQL JVM Profiler JIRA Confluence Shell Scripting Python

Networking Agile Scrum RF Optimization Windows Server 2G/3G/4G VMware

Cisco SystemsJanuary 2013 - April 2017

Network Consulting Engineer

-Pre-sales technical support for SON system proof of concept (POC) and trials
-Design, seizing and dimensioning of SON system based on customer RF network architecture
-In charge of technical end-to-end delivery cycle of SON system (benchmarking, testing, deployment, installation, performing commissioning, obtaining customer technical acceptance)
-Debug, document and track code defects for R&D area to create fix
-In charge of Post-Production technical support, system administration, code patching, upgrade and expansion.
-Develop and conduct trainings in order for consultants and customer staff to attain the highest level of technical competence required for SON system operation.

Debian MongoDB MySQL Ansible glu haproxy nginx apache

Confluence JIRA 2G/3G/4G Nagios SSL / TLS Networking VMware

Python DNS Docker Shell Scripting HSRP git Cloud Computing

My stack


Software Development Life Cycle, Proof of Concept, Distributed Computing, configuration, OSS (Operating Support Systems), NOC, Oracle DBA, SCM, 3G Networks, architecture design, Portuguese, QA testing, Platform as a Service, Web Servers, High Availability, BSS (Business Support Systems), 4G Networks, a consultant, Benchmarking, Senior Software Engineer, English, industry~it, German, Secure Socket Layer, Linux Debian, Information Technology, Post Sales, operating systems, Domain Name Server Protocol, IP, Consulting System Engineer, Senior Cloud DevOps Engineer, Linux Servers Administration, Mobile Applications,, WebSEAL, a senior technical consultant, Bachelors Degree > Bachelors Degree Telecommunications and Electronics Engineering, Network Appliance, Data Storage, HP Network Node Manager, scrum development methodology, SIEM, Sun Certified System Administrator for Solaris, Veritas Cluster, Pre-sales Technical Support, technical assistance, Scrum Methodology, infrastructure setup, external technical support, CentOS Debian, RF Optimisation, cSON, Be the trusted adviser, Cybersecurity Technology Specialist, Python Programming, Network Consulting Engineer, System Deployment

Application servers

Apache Web Server

IT Infrastructure

Windows Server, Cisco Switches/Routers, Google Cloud Platform (GCP), Ansible, Cloud Computing, Docker, Linux Red Hat, Networking, System administration, Veritas NetBackup, Cybersecurity, Virtualization, Sun Solaris, Linux, Firewalls, Nagios, Git, HAProxy, CentOS, VMware





Software testing

Debugging, Test Planning

Environment of Development




Open Source solutions



Amazon Web Services (AWS), Software Engineering, Software Development, ElasticSearch

Analysis methods and tools

DevOps, Confluence, JIRA


SQL, Shell Scripting, Python


Kibana, GitHub, Continuous Integration, Continuous Deployment, Graphite, Solaris Cluster, Spanish, SysOps, Technical Support, Troubleshooting, Wireshark

My education and trainings

Bachelors Degree, Telecommunications and Electronics Engineering - UNITEC1997 - 2001