SUSU A.

SYSOPS ENGINEER

383 dollar
Freelancer
7 years
Brasov, ROMANIA

My experience

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Okta, Inc.March 2018 - Present

Design and deploy IAM solutions based on environment specifics.
Take end-to-end ownership of customer issues and maintenance.
Providing well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy and maintain the Okta architecture.
Collect information and document bugs with Engineering for product issues that are impacting customers.
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BMW Bank GmbHSeptember 2017 - March 2018

Attributions in this post were as follows:
- Document validation under EU standards for ID, passports, CC, income proof
- Sorting for different applications under contract standards
- Processing of leasing documents with strict verification of signatures and data completion
- Vehicle registration and specification check
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MicrosoftMarch 2017 - September 2017

A few of the post attributions were:
- Assisting in common issues with Surface devices offered by Microsoft
- Offering support based on warranty, terms and conditions for EMEA customers
- Up selling a few products based on customer needs and requests
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Mercedes-Benz RomaniaMarch 2016 - March 2017

My activity here included:
- Technical up-keeping for fleet customers in Europe
- Logistics coordination with service intervals between delivery and schedule
- Package offerings for repatriation of vehicles, plane tickets, accommodations, towing and servicing
- Guarantee of payment between the service network of Daimler AG

My stack

Time Management, SaaS, REST API, Research, LDAP, Data analysis, Cloud Computing