Sofia C.

Ux Designer

585 dollar
Freelancer
18 years
Manchester, UNITED KINGDOM

My experience

ao.com Full-timeAugust 2019 - Present

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BookingGoJanuary 2019 - August 2019

BookingGO is the ground transport
division of Booking.com. Our goal is to empower people to get where
they're going, whether they’re taking the wheel or sitting back and
leaving it to the driver.

As a designer, I'm focusing on
identifying and serving our customer needs in the best way possible. I'm
working closely with UX researchers, product owners and developers in
order to build new products and optimize existing ones.

- Prototyping and creating user flows
- Information Architecture
- Organizing & conducting research and usability testing
- Cross platform design (Desktop, tablet, mobile web, iOS and Android)
- Service Design
- Interviewing candidates & mentoring
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Retail inMotionApril 2018 - December 2018

Retail inMotion are specialists in the
ever-growing onboard retail business which drives airline ancillary
revenue and reduces inflight costs. I’m focusing on improving the
overall user experience and interface design for various products across
different platforms, while working with cross functional teams.

- Cross platform design (Desktop, tablet, mobile web, iOS and Android)
- User research & Usability Testing
- Information Architecture
- Prototyping & Wireframes
- Mentoring interns & junior designers
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Booking.comJanuary 2017 - March 2018

I work as part of a team that helps
improve the online user experience at Booking.com - the world's leading
online hotel reservations agency. Currently focusing on customer loyalty
and the challenges of new product development. I collaborate on a
daily-basis with developers, product owners, copywriters,
data-scientists and researchers in order to analyze, reveal, and address
customer pain-points and explore further opportunities for growth.

- Identify user problems through research and data analysis
- Improve user experience and conversion using A/B Testing and iterative design
- Prototyping and creating user flows for new features and MVPs
- Cross platform design (Desktop, tablet, mobile web, iOS and Android)
- HTML / CSS coding
- Organizing and facilitating brainstorming sessions & workshops
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Cortex Wave O.E.January 2011 - November 2016

Creating digital products for more than
80 clients, all with different requirements, target audiences and
business models. Managing stakeholders and leading / mentoring a
cross-functional team of designers, developers, system administrators
and account managers. Organizing and providing training on digital
products for clients.

- Project Management
- UI / UX Design & Development
- Information Architecture
- Research
- Digital Marketing Consultant
- Training & Mentoring



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App-VerseApril 2014 - December 2015

- Conducting research
- Information Architecture
- Prototyping, wireframing and creating user flows
- UI / UX Design
- HTML / CSS coding
- Mentoring
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Cambo IndustriesJanuary 2011 - December 2014

Working on various digital projects for big brands in collaboration with Cambo Agency's marketing department.

- Web & Graphic Design
- Facebook applications
- HTML / CSS for micro-sites and Facebook applications
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279 ProductionsJanuary 2008 - January 2012

279 Productions was a small independent
record label and design studio that mainly supported artists to release
and promote their music. The "279 Design Studio" provided a range of
services from website development to print design and artworks.

- Manage & Promote Artists
- Organize Events & Festivals
- Marketing & Consulting
- Web Design & Development
- Branding
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Metadata S.A.March 2010 - May 2010

Worked as a freelance web designer on a few projects.
My responsibilities:

- Training Junior Web Designers
- HTML / CSS
- Cross browser compatibility
- Optimization
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24MEDIA DIGITAL MEDIA GROUPJuly 2009 - February 2010

I worked closely with the marketing
team in order to propose and design advertising campaigns for our
clients on 24 Media Group's websites and portals, that included MySpace
Greece, DailyMotion, News24/7, Sport24, RedPlanet and several other
online magazines.

Responsibilities:
- Design advertising campaigns for our clients (L'Oreal, Burberry, Village Cinemas, Cosmote)
- Graphic Design (brochures, calendars, posters, banners, flyers, merchandise)
- Web Design
- HTML / CSS / Javascript
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CAN COMMUNICATIONS S.A.March 2008 - June 2009

Working alongside with the developer
and product managers on projects and advertising campaigns for companies
such as Nestle, L'Oreal, BMW, Vodafone, Amita, KRAFT Paints.

Responsibilities:

- Graphic design (brochures, print ads, posters)
- Web design
- HTML / CSS / JavaScript
- Debugging & Optimization
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ForthnetApril 2007 - September 2007

- Customer support
- Tech support
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Total Cleaning SystemsJanuary 2006 - March 2007

Responsibilities:
- Graphic Design (brochures, flyers, posters etc.)
- Design & develop company's website
- Email marketing
- Digital marketing
- Research
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FreelanceJanuary 2003 - January 2006

Worked as a graphic and web designer for small projects and several clients.
Some of the things I did:

- CD / DVD Booklets Design
- Illustrations
- Posters, Flyers and Business Cards
- Web Design

My stack

Multimedia

Adobe Photoshop

Others

Project Management, E-commerce, Data analysis, UX Design, UI Design, Web Design, SEO

Technologies

SaaS, Joomla

Graphic

Sketch, Graphic Design, InVision

Analysis methods and tools

Agile

Languages

JavaScript, CSS

Frameworks

WordPress

Application servers

CMS

My education and trainings

Certifications - Professional Education, User Experience & Interaction Design - The Interaction Design Foundation2017 - 2019

Associate’s Degree - Music Technology - Omiros College2004 - 2006

Classical Piano - Greek National Conservatoire1993 - 2004