Constantin S.

It Project Director

Outsourcing
Senior
Chisinau, MOLDOVA
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My experience

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PEntalog High TechJanuary 2013 - Present

Project Director: Cloud Services, Infrastructure Outsourcing and Third Party Application Maintenance.
  • Professional expertise in pre-sales phase.
  • Management of the commercial and contractual relationship with the clients.
  • Piloting of the Project Managers and Customer Service Managers.
  • In charge of assuring strategy, design, transition and operation on:
- Unified Customer Service Desk;
- Outsourcing of Infrastructure Management;
- Customer Cloud Projects (Deployment, Migration, Optimization);
- Infrastructure Consulting, Expertise and Technical Assistance.
  • Management of outsourced client applications life cycles: bugs correction, changes, updates, upgrades, knowledge maintenance.
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Pentalog High TechMarch 2010 - March 2013

IT Operations Manager.
Responsible for operations on communication and service platforms.
  • Organization and piloting of IT operations and activities.
  • Quality management.
  • Security management.
  • SLA management.
  • Leading of the IT operations team.
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PENTALOG HIGH TECHAugust 2010 - February 2013

Change Management Manager.
Responsible for the management of the group infrastructure changes and deployment of cloud projects.
  • Acknowledgment and analysis of the business needs.
  • Establishment and prioritization of the infrastructure changes.
  • Coordination of the Infrastructure Project Managers.
  • Budget management, project assessment and closing.
  • In charge of the steering, performance and activity indicators.
  • Process writing, review and management.
  • Implementation of management methods and tools.
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Coronis SystemsFebruary 2009 - December 2011

Project Manager of a solution for collocating, administrating and supervising the client servers.

  • In charge of carrying out the start of the project, as well as the installation, configuration, administration and monitoring of the servers.

  • Writing of the Project Quality Plan, the procedures and the documentation.

  • Training of the team of technicians involved in the project.

  • In charge of ensuring the technical support.
  • In charge of ensuring the implementation of continuous improvement.
  • In charge of the ITIL deployment.
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    Pentalog High TechNovember 2008 - August 2009

    IT Project Manager.
    • Design and planning of the internal VoIP platform and network.
    • Installation and configuration of VoIP Servers.
    • Interconnection with external operators in France, Germany and Romania.
    • Organization and management of the change of 7 Offices to the new VoIP platform.
    • Configuration and maintenance of client VoIP servers.
    • VoIP equipment installation and configuration.
    • Management of the IP Telephony network.
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    Pentalog High TechFebruary 2007 - May 2009

    Systems Administrator.
    • Installation, maintenance and configuration:
    - web services,
    - data bases services,
    - mail services,
    - server type services,
    - surveillance services.
    • Training for the new members of the support team.
    • Dispatch and analysis of the incidents.
    • Purchase of the network equipment.
    • Writing of the installation procedures and configuration and maintenance of the services and network equipment.
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    Pentalog High TechMay 2008 - September 2008

    IT Project Manager.
    Management
    of the IT infrastructure project.
  • Monitoring and documentation of the work for the new offices in Chisinau and Iasi during 3 months.

  • Planning of  the LAN/WAN and Electrical networks.

  • Planning of the Access Control, Alarm and Anti-fire systems.

  • Installation of the new local Data Centers in Chisinau and Iasi.

  • In charge of ensuring the movement in new offices in Chisinau and Iasi.
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    Moldavian companyNovember 2004 - January 2007

    Systems Administrator.
  • Installation and configuration of a server.
  • Migration of the MySQL database and of the web application to the new server.
  • Monitoring of the Internet traffic.
  • In charge of the technical support.
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    Dynamic Ventures Inc.April 2006 - October 2006

    Systems Administrator.
  • Design and implementation of the LAN networks.
  • Server installation under Windows 2003.
  • Installation of a Linksys Router, update of the firmware, gateway, firewall, VPN.
  • Publication of the web applications on the company’s servers.
  • Administration of the MS SQL 2000 and 2005 databases.
  • In charge of assuring the security (firewall, traffic monitoring, users and groups, permissions).
  • In charge of the technical support.
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    Moldavian companySeptember 2005 - May 2006

    Webmaster - Systems Administrator.
  • Design and development of the company’s site.
  • In charge of ensuring the update of the website.
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    Moldavian companyOctober 2005 - March 2006

    Anchorman and Editor of a “E-Moldova” TV Show - component part of the national strategy for the development of an information society. Explanation of terms: e-money, e-government, e-banking, e-education, e-readiness.
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    Moldavian companyJanuary 2004 - August 2004

    Systems Administrator.
  • Design and implementation of the LAN network.
  • Setup of  a computer for an audio studio.
  • Installation of a server for Internet routing.
  • Configuration of the Firewall and the security systems.
  • In charge of ensuring the technical support.
  • In charge of carrying out the recordings.
  • Preparation of the audio samples for a radio show montage.
  • My stack

    Spoken languages

    GERMAN: Beginner
    ROMANIAN: Native speaker
    RUSSIAN: Advanced
    FRENCH: Advanced
    ENGLISH: Advanced

    Languages

    JavaScript, XML, SQL, Shell Scripting

    Protocols

    SMTP, Telnet, TLS/SSL, XMPP, TCP/IP, UDP, DNS, MGCP, NTP, POP, ICMP, IPsec, IEEE 802.1Q, DHCP, NFS, RTP, HTTP, IMAP, RDP, SIP, FTP, LDAP, SNMP, SSH

    Networks and Systems

    Zimbra, Linux Servers, Windows Servers, IBM Blade Center, OpenFire, Netvault, Asterisk, VMWare, Nagios, EMC & IBM Storage, IPTables, Cacti, Firewalls & Security, Active Directory, AVG, Advanced Switching & Routing

    DBMS

    MySQL, Microsoft SQL Server, Oracle, PostgreSQL

    Miscellaneous

    Project Management, ITIL, Cloud, Kanban, Agile

    Computer Tools

    MS Office (Word, Excel, PowerPoint, Outlook)

    Environment of Development

    CVS, VSS, TFS, SVN

    Application Servers

    Apache, IIS, Tomcat, JBoss

    My education and trainings

    Bachelor's Degree in Computer Science, Faculty of Mathematics and Computer Science - State University of Moldova.2003 - 2007