Top 3%
Cristina M.

Product Owner

Outsourcing
7 years
Chisinau, MOLDOVA
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Why I'm Top 3%

  • Superior technical and people skills
  • English language proficiency
  • 7 years of industry experience
  • Proficient with agile scrum methods
  • Familiar with security and data privacy
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My experience

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Procurement Solutions ProviderMay 2021 - March 2022

Product Owner.
  • Defining/Altering Product Vision.
  • Defining ROI (quantifiable and non-quantifiable benefits).
  • Defining Product Roadmap.
  • Product demonstration (Concept level) – Internal.
  • Defining Product Backlog – Epics.
  • Defining Product Backlog - User Stories (US, Acceptance Criteria, Wireframes, Flow diagrams, etc).
  • Backlog grooming and prioritizing.
  • Ensuring user stories meet DOR for development.
  • Version Management.
  • Setting Version Name & Description (in collaboration with Director of Product on client Side).
  • Liaising with Client’s Director of Product to set Version Release Dates.
  • Setting Sprint Goal (in collaboration with Dev team).
  • Conducting Major Release Internal Demonstrations.
  • Conducting User Feedback Session (UAT).
  • Transcribing UAT.
  • Qualitative Coding.
  • User Feedback Analysis.
  • Eisenhower Matrix - Action Plan based on Analysis.
  • Communicating & Disseminating User Feedback to the Team &/or provide context into the “Why” behind an implemented feature.
  • Maintaining User Guide Documentation.
  • Jira Product Board Management.
  • Validating updated Preproduction environment to ensure Successful Version release.
  • Checking/Validating Production environment.

Crucial Communication Responsibilities:
  • Conducting BiWeekly Product Updates for the entire client team.
  • Keeping CTO informed via short bullet point summaries (as requested,  prior to Internal demos, and after biweekly syncs).
  • Facilitating Weekly with Data Team & Maintain Weekly Sync Minutes.
  • Facilitating Weekly with UXUI Designer & Maintain Weekly Sync Minutes.
  • Creating UXUI requests (including preliminary Wireframes/User Flows/Sketches) within Product Team Board - collaborating with the designer to align the Business Requirements with UXUI expertise and Product vision.
  • Participating in all Scrum Ceremonies: Sprint Planning, Daily Standup, Mid-Sprint Grooming, Sprint Review (internal Sprint Demo), Sprint Retrospective.
  • Clarifying requirements to Dev team (Developers, QA) and SM – Daily communication, ad-hoc calls, meetings.
  • Validating & moving Jira tickets as “Done” within a Sprint – checked that all requirements set forth by Product within a Jira ticket have been successfully met.
  • Communicating & Maintaining Product Documentation in Confluence: Product Vision, OKRs, ROI, Product Versions, UAT Feedback, Meeting Minutes (Biweekly’s, Weekly’s, etc).
  • Communicating with DoP, PRM, providing visibility on the Client/Product/Project/Team’s progress.

Short-Term SM Responsibilities [approx. 2-3 Months]:
  • Created & Maintained Burndown Chart (Excel, Kanban board in Jira does not generate BRD Chart).
  • Facilitated Estimation Sessions & Updated Jira Tickets with Estimates/Assigned-To-Devs/Labels.        
  • Set up  Daily with Dev Team + Moderating the Daily.
  • Identified unanswered/unclarified Qs for Dev team - Solved impediments. 
  • Set Up & Moderated Tech Clarity Sync(s).                                
  • Facilitated communication between Dev & Director of Engineering/Tech Lead/Data Team.                                                     
  • Set up Dev Team work risk Assessment Sync.          
  • Was in direct calls with Devs (i.e. BE) around identifying work risks from BE                                                    
  • Ensured Devs collaborate/communicate with each other.  
  • Ensured the Development Team interacted with the Stakeholders on a regular basis.               

SKILLS
Product Ownership, Agile, Scrum, Team Management, Zoom/Teams/Slack/Outlook, Jira, Confluence, ClickUp (Schedule/Organization), Lucidchart (Creating Wireframes, User Flow sketches), Figma (UX/UI design - View/Comment only), MS Office
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PentalogApril 2021 - May 2021

Product Owner within the Pentalog group.
  • Internal integration by understanding the organizational culture.
  • Adjusting to the business practices.
  • Proper alignment with the company's vision.
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CrunchyrollDecember 2020 - March 2021

Learning and Development Lead within an American distributor, publisher, production and licensing company focused on streaming anime, manga, and dorama.
  • Setting the Learning & Development (L&D) Department’s strategy and OKRs for the year. 
  • Leading L&D initiatives for 500+ employees, in the U.S, Moldova, France, and Japan.
  • Collaborating with Leadership, Managers and Stakeholders to achieve the company’s L&D goals.

Current Initiatives:
  • Developing & responsible for the Global L&D Budget.
  • Rolling out the Global Manager Mentoring Program (Supporting Top Talent).
  • PM for the JIRA Employee Training Requests Project (Supporting IC’s).
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CrunchyrollJuly 2020 - December 2020

Learning and Development Strategist.
Responsible for Crunchyroll's L&D initiatives, worked with PeopleOps to provide learning opportunities. 
- Part of the Global L&D Team, supported various L&D projects ensuring alignment across our global L&D initiatives.
  • Project Manager (created & developed) of the Strategic Role Description Project.
  • Crystallized pain points of developers, QA, designers and company leadership.
  • Developed the Yearly Budget for L&D Moldova (2019/2020), as well as Global L&D Budget 2020.
  • Administrated JIRA Employee Training Requests Project & conducted a Training Needs Analysis (TNA).
  • Drove trainings’ discovery stage, price & contract negotiations, planning & logistics to achieve set OKRs.
  • Managed ad-hoc projects from start to finish.
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CrunchyrollFebruary 2017 - July 2020

Learning and Development Coordinator.
  • Rolled out Soft Skill Trainings such as Leadership & Public Speaking, with >80% eNPS score outcome.
  • Conducted Admin Management of the e-learning platform (i.e. created learning paths, assigned courses, tracked progress, did quarterly account cleanup, etc.).
  • Organized and rolled out the Annual Teambuilding Event for 100+ employees (2 years in a row).
  • Managed and rolled out the Leadership/Management Training programs.
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NeoZeo AB & NeoZeo SIAAugust 2015 - October 2017

Business Development Manager fora technology-based company with a focus on technology innovations on structuring and modifications of porous materials for gas separation and catalytic applications.
  • Processed grants which secured 100k euros.
  • Developed pitch documents for clients e.g. financial projections, quotes, agreements, contracts.
  • Conducted market research & analysis, determined the company's positioning and market entry approach.
  • Managed the company's social media accounts and webpage (including writing basic HTML).
  • Participated in the company’s internal financial, accounting, and operational reporting
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Baltic ConsultingApril 2015 - July 2015

Project Assistant within a management consulting company.
- The work consisted of a research study for the EU Commission’s Preparatory Action on EU Genetic Resources, where I:
  • Conducted 33, 1 hour long, interviews regarding the sustainability issue on how genetic resources are used and exchanged, as well as the quality of collaboration between various related institutions of EU's MS. Specifically, held 27 interviews in English, with representatives of ministries, botanic gardens, research institutes, and farmers from Finland, Greece, Malta, Slovakia, Slovenia, Czech Republic, Cyprus; and 6 interviews in Romanian (Suceava, Cluj and Piatra Neamţ cities- Romania).
  • Provided 33 reports (in total approx. 100 pages) to be used in the final EU Commission’s report (end of 2016).
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Ministry of Agriculture & Food Industry (MAFI), ChişinăuJuly 2014 - August 2014

Intern within the 2KR Project Implementation Unit.

My education and trainings

Bachelor's Degree in Economics and Business - Stockholm School of Economics in Riga.2012 - 2015

Exchange semester (Business Administration) - Universidad Rey Juan Carlos.2014 - 2014