Alexandru A.

Product Owner

Outsourcing
8 years
Cluj, ROMANIA
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My experience

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PentalogAugust 2021 - Present

Product Owner within the Pentalog group.
  • Internal integration by understanding the organizational culture.
  • Adjusting to the business practices.
  • Studying Design Sprints and participation into various design thinking workshops.
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HyperMedia Cluj-NapocaJuly 2016 - June 2021

Product Owner within a Swiss-Romanian enterprise focusing on rich internet applications, video collaboration tools, multimedia interactive systems, cloud computing, mobile development and web platforms.
  • Communicating with clients and the development team to make sure all available product aspects are discussed.
  • Creating requirements in the form of Epics and User Stories.
  • Maintaining a clear, easy to understand backlog.
  • Planning and prioritizing product features.
  • Tracking progress and validating product features.
  • Organizing and facilitating sprint planning, daily stand-up meetings, sprint reviews, retrospectives. 

Quality Assurance (July 2016 - December 2018)
  • Functional testing.
  • Creating test cases using black-box techniques such as: decision table, equivalence partitioning, boundary value analysis.
  • Executing test cases.
  • Reporting and tracking bugs using JIRA or Redmine.
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YardiFebruary 2014 - June 2016

Customer Support Representative for a company dedicated to the design, development, and support of real estate investment management and property management software. 
  • Providing information regarding certain properties, via chat, email or phone, to prospective residents across a number of areas in the United States.
  • Handling basic navigation, registration, rental application completion and user profile management questions (resetting passwords and escalating errors that level 2 support handles.
  • Documenting any maintenance issues reported by the residents and escalating any service requests that require immediate attention.
  • Card payments, over the phone, for utility bills.
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GameloftOctober 2012 - June 2013

Quality Assurance Tester within a leading digital and social game publisher.
  • Installing the games/applications on the mobile devices or other platforms.
  • Testing the games and applications developed by the Programmer department.
  • Reporting the founded bugs in a database.
  • Verifying the quality and accuracy of the bugs fixed by the programmers.
  • Communicating with the Programmer department in case of major problems or unsolved problems that could jeopardize  a certain project.
  • Performing, rapidly and organized, all the tasks given.

My education and trainings

Quality assurance - The Informal School of IT.2016 - 2017

Master's Degree in Business Administration and Management - "Babeș-Bolyai" University of Cluj-Napoca.2012 - 2014

Bachelor's Degree in International Relations and European Studies - "Babeș-Bolyai" University of Cluj-Napoca.2009 - 2012