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Top 5%
Andrei O.

Scrum Master

Outsourcing
16 years
Iasi, ROMANIA
Team management Agile Scrum Project Management
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Why I'm Top 5%

  • Superior technical and people skills
  • English language proficiency
  • 16 years of industry experience
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My experience

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Sleep Diagnostics CompanyNovember 2021 - Present

People Manager.
  • Coaching people on remote collaboration within the external customer work environment.
  • Regular 1 to 1 discussions, monitoring the team mood dealing with topics in a retrospective way.
  • Collecting and providing regular feedback: team members, Pentalog and Client.
  • Defining the onboarding roadmap including logistics and practices.
  • Responsible for People Pulse axis from Pentalog Maturity Model and contributor to governance, skills and turnover axis.
  • Attending project-focused on meetings with the Client.

SKILLS
Agile, Scrum, PowerApps, Feedback & Coaching, Problem solving, Team engagement
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Video-sharing technology platformJuly 2021 - Present

People Manager.
  • Coaching people on remote collaboration within the external customer work environment.
  • Regular 1 to 1 discussions, monitoring the team mood dealing with topics in a retrospective way.
  • Collecting and providing regular feedback: team members, Pentalog and Client.
  • Defining the onboarding roadmap including logistics and practices.
  • Responsible for People Pulse axis from Pentalog Maturity Model and contributor to governance, skills and turnover axis.
  • Attending project-focused on meetings with the Client.

SKILLS
Agile, Scrum, PowerApps, Feedback & Coaching, Problem solving, Team engagement
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TUBICS GMBHJuly 2021 - Present

Kanban Master / Consultant.
  • Implementing the Kanban process within the customer team.
  • Coaching people the Agile way.
  • Implementing the OKR concept to meet the goals.
  • Suggesting best practices and follow up on tools for: testing, delivery, omni-channel communication.
  • Regular 1 to 1 discussions, monitoring theteam mood dealing with topics in a retrospective way.
  • Collecting and providing regular feedback: team members, Pentalog and Client.
  • Responsible for People Pulse axis from Pentalog Maturity Model and contributor to governance, skills and turnover axis.
  • Attending project-focused on meetings with the Client.

SKILLS
Agile, Kanban Framework, Consulting, Coaching, OKR’s, ProductBoard
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Leading Sportswear ManufacturerJanuary 2020 - June 2021

Scrum Master.
  • Defining processes together with the development team.
  • Establishing an environment where the team can be effective.
  • Ensuring the Scrum process does not impede team progress.
  • Facilitating Scrum events.
  • Helping the team maintain their burndown chart.
  • Shielding the team from interruptions during the sprint.
  • Tracking and removing impediments.
  • Helping the Product Owner with product backlog.
  • Coaching the team members on Agile practices.
  • Close collaboration with key stakeholders.
  • Addressing team dynamics.
  • Encouraging collaboration between the Scrum team and product owner.
  • Defining and following project's KPIs.
OKR FrameworkSuccess FrameworkTeampactConfluenceJIRA
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BewellConnectMarch 2019 - December 2019

Scrum Master.
  • Defining processes together with the development team.
  • Establishing an environment where the team can be effective.
  • Ensure the Scrum process doesn’t impede team progress.
  • Facilitating Scrum events.
  • Helping the team maintain their burndown chart.
  • Shielding the team from interruptions during the sprint.
  • Tracking and removing impediments.
  • Helping the Product Owner with product backlog.
  • Coaching the team members on Agile practices.
  • Close collaboration with key stakeholders.
  • Addressing team dynamics.
  • Encouraging collaboration between the Scrum team and product owner.
  • Defining and following project's KPIs.
ConfluenceJIRAKanbanFlowTrelloRedmine
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GrapefruitNovember 2016 - March 2019

Digital Project Manager for a User Experience and digital consulting agency.

In addition to the accustomed and generic PM responsibilities, other role objectives within the agency include the following:
  • Participating and tracking the creative pitches for existing clients or new leads.
  • Proposing for new development directions.
  • Making suggestions to the management team to implement new tech trends.
  • Revisioning contracts, negotiating T&C and fees, Scope Of Work, tracking PO status.
  • Presenting business strategies and up-selling processes.
  • Mediating and managing the inter-personal relationships or conflicts within team members.
  • Evaluating team members on quarterly/yearly basis.
  • Organizing weekly meetings to ensure the happiness level of the team.
Main clients and results:
- An important manufacturer, a company that develops automotive solutions that make mobility easy and accessible for customers around the world - in Q1-Q2 we've already registered the same revenue as in 2017.
- Leading international tobacco company - more than 140% projects implemented with nearly 170% budget increase compared to the same period in 2017.
- Two Romanian banks - the projects started in April 2017, August 2017 respectively - later, the upsell process made the project's total value 10- 20% higher.
ConsultingRequirements AnalysisStrategic PlanningProject ManagementCacoo FlowchartActive Collab
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ContinentalMarch 2016 - November 2016

GP Analyst for one of the world’s leading suppliers of systems, components and embedded software for the automotive industry.

The main scope of the project was to support the Key Users for all EMEA area through the SAP and IBM ticketing systems.
- Created documentation for new business modules to be integrated into the system, to hold telecom and online sessions for end-users and Support I teams.
  • Creating online purchasing organizations, it's key users and end-users.
  • Solving any related to support level II tickets.
  • Documenting the level III tickets.
  • Testing, documenting and implementing new programs/systems/modules in order to improve the workflow.
  • Checking the authorized and security documents, missing information.
  • Updating the database and checking the new conditions.
Main results.
- Improved the relationship between Support Level II and III and also implemented a new documentation transfer process.
- Supported the launch of a new product: created the tutorial and started the online community and blog with more than 2.000 users.
- The Digital Ambassador role (10 in Romania) has been offered.
- Involvement within the Marketing & HR teams for 2 important local events within the agency.
HPSMSAPConsultingRequirements AnalysisStrategic PlanningProject Management
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Mobile TouchMarch 2013 - November 2015

Project Manager & Technology Consultant for a company specialized in developing native applications
for mobile devices running iOS (iPhone, iPad and iPod touch), Android,
Windows Phone and BlackBerry operating systems.

Project Manager.
  • Creating a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
  • Determining the resources (time, money, equipment, etc.) required to complete the project.
  • Ensuring that all personnel receive an appropriate project orientation.
  • Monitoring the progress of the project and making adjustments as necessary to ensure the successful completion.
  • Ensuring that the project deliverables are on time, within budget and at the required level of quality.
Technology Consultant.
  • Meeting with clients to determine requirements.
  • Clarifying the client's system specifications, understanding their work practices and the nature of their business.
  • Preparing documentation and presenting progress reports to customers.
  • Working as a bridge between customers and the technical team, understanding both parties' needs and requirements.
As Sales Representative the main functions were related to the company's strategy and business development, technical consultancy, pitches and presentations.
  • Establishing, developing and maintaining business relationships with current customers and prospective customers.
  • Developing clear and effective written proposals/quotations for current and prospective customers.
  • Coordinating sales effort with marketing, sales management, accounting, logistics and technical service groups.
  • Quoting and negotiating prices and credit terms, preparing contracts and recording orders, planning and working towards to meet sales targets and budgets.
Main results:
- In 2013-2015, the number of clients has increased from 15 to 35 and the turnover increased 300%.
- The number of employees has increased from 21 to 45 in less than 3 years.
- Two new departments have been created for web based projects and game development.
- More than 30 worldwide implemented projects from Netherlands, UK, France, Saudi Arabia, Australia, USA etc.

Main clients/projects:
- The biggest online IT retailer in Romania (iOS/Android native apps).- A tobacco industry registration platform(website).
- The national online and offline newspaper agency (iOS/Android apps).
- A social and event app (iOS/Android).
- A document management services company (iOS/Android).
- A leading domain registrar/hosting company in UK (iOS/Android).
BaseCampBalsamiqAndroidiOSConsultingRequirements AnalysisStrategic PlanningProject Management
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VEO Worldwide ServicesOctober 2012 - February 2013

International Buyer for the European Examination Centre within a company providing business to business consultancy services, covering a wide range of domains, such as: international trade and transport, IT, finances and human resources.
  • Presenting the group and the concept (over the phone & email) in commercial relations with partners from: Russia, Ukraine, Rep. Of Moldavia, Belarus.
  • Liaising with existing suppliers and telephone prospecting for new ones, developing the database portfolio.
  • Annual evaluation of the potential suppliers and market research.
  • Creating the documents and all the related details for goods purchasing.
  • Supervising the procurement process and finding ways for optimal execution.
  • Negotiating offers and terms & conditions (of contract, method of payments, delivery dates etc.) with suppliers.
  • Updating all data in the company's integrated system - Selligent CRM.
SelligentNegotiationSalesConsulting
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MERCURY 360April 2005 - September 2010

Team Leader within and advertising agency which is offering integrated communication solutions for industries.
  • Implementing and monitoring the performance of all in-door and out-door promotional campaigns.
  • Coordinating the 3 to 4 promoters team, supervising efficient implementation of the product promotion.
  • Reporting daily products' stock status, managing the qualitative and quantitative reports.
Team management
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Raiffeisen BankFebruary 2004 - January 2005

Financial Consultant in a major banking institution on the Romanian market, offering a full range of products and services through multiple distribution channels: banking agencies, GAB, electronic payment terminals, phone banking and Internet banking.
Responsibilities:
  • Conducting in-depth reviews and assess clients financial situation by gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, estate planning etc.
  • Providing financial management information by preparing financial status analyses and reports.
  • Accomplishing the organization's goals.
  • Meeting prospects, market research by asking for referrals from current clients.

My education and trainings

Bachelor's Degree in Arts - Acting - "George Enescu" Arts University of Iasi.2007 - 2010

Bachelor's Degree in Finance and Banking - "Alexandru Ioan Cuza" University of Iasi. 2003 - 2007