Claudia-Ioana M.

Scrum Master

Outsourcing
7 years
Iasi, ROMANIA
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My experience

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PentalogMarch 2021 - May 2021

Scrum Master within the Pentalog group.
  • Internal integration by understanding the organizational culture.
  • Adjusting to the business practices.
  • Proper alignment with the company's vision.
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EndavaOctober 2017 - February 2021

Scrum Master within a company specialized in the design, implementation and management of business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
  • Coordinating, from a project management standpoint, multiple teams for several projects.
  • Facilitating the adoption of Agile methodologies and practices, and making sure they are understood and applied with respect to the particularities of each team.
  • Holding and coordinating stand-ups, sprint planning, sprint review sessions and retrospectives for various teams.
  • Managing development projects in Jira and Github (Feature/Epic/Story creation, assignment and estimation, backlog prioritization, risk/severity management, team velocity measurements, etc).
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating discussion, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Providing all support to the team using a servant leadership style whenever possible and leading by example.
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ComodoJanuary 2016 - October 2017

Scrum Master for a leader of next-generation open source cybersecurity, with the industry’s most disruptive innovations.
  • Guiding teams to organize themselves in order to reach their full potential minimizing any external distractors and impediments.
  • Creating a safe environment focusing on problem solving, sharing information and transparency.
  • Facilitating communication, decision making, conflict solving and reaching goals.
  • Responsible with directing scrum ceremonies.
  • Helping teams reach maturity.
  • Havingan overview of the product and all the resources needed to help the teams reach their commitment.
  • Improving the process while transitioning from a hybrid approach to a more Agile methodology.

QA Engineer (Ian 2016-Feb 2017)
  • Reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Collaborating with the product development team to ensure consistent project execution.
  • Writing test cases in Testrail.
  • Estimating, prioritizing, planning and running testing activities.
  • Identifying, recording, documenting thoroughly and tracking bugs in Jira.
  • Monitoring debugging process results.
  • API testing in Postman.
  • Staying up-to-date with new testing tools and test strategies.
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Software Development PartnershipAugust 2015 - October 2015

Software Tester (Internship) within a family feel, game-changing company based in Iasi, Romania and Liverpool, UK.
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SC FITS SRLDecember 2013 - July 2015

System analyst within an important annual festival of performing arts in Romania.
  • Understanding the business requirements; designing; providing maintenance and support to internal and external customers.
  • Acquiring knowledge of business function and technical areas.
  • Assisting in analyzing, defining information and technical needs.
  • Adhering to relevant policies, procedures and standards in order to achieve quality and compliance of solution and services.
  • Able to implement initiatives fast and secure and in full compliance with applicable policies, procedures and standards.
  • Problem solving and good communication skills and being customer-focused and self-organized.

My education and trainings

Master's Degree in Project Management - "Alexandru Ioan Cuza" University of Iasi.2011 - 2013

Bachelor's Degree in Computer Science for Economics - "Alexandru Ioan Cuza" University of Iasi.2008 - 2011