Andrei C.

Tester

Outsourcing
11 years
Brasov, ROMANIA
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My experience

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StefaniniMarch 2010 - March 2017

Quality Assurance Engineer within a global company that offers a robust selection of services including application development & maintenance, digital workplace services, systems integration, cybersecurity.
  • Created and reviewed the documentation (requirements, test plans, test strategies, test cases, use cases, test reports, program and methods of testing, traceability matrixes, how to and user guides).
  • Impact analysis and risk assessment.
  • Configured, maintained and updated the test environment.
  • Performed QA and Scrum Audits.
  • Worked on the below-mentioned technology-based applications and provided quality assurance - QA & software testing services.

SKILLS
Android Testing, iOS Testing, Security Testing, Performance Testing, SDLC, Functional Testing, Regression Testing, Usability Testing, GUI, Performance Testing, Load Testing, Installation Testing, Localization Testing, User Acceptance Testing (UAT), Cross-browser testing, Configuration Testing, System Testing,  Integration Testing, HTML5, Bootstrap, Node.js, Angular.js, Ajax, CSS, JavaScript, JQuery, SaaS, MySQL, SQL Server, PostgreSQL, Couchbase, .NET, C#, VB .NET, SharePoint, PHP, Python, Perl, Magento, WordPress, Redmine, JIRA, Trello, Git, SVN, Agile, Scrum, Waterfall, OS X, Mantis, TestLink, TestRail, Selenium RC, IIS, Fiddler, Putty, Beyond Compare, Visual Studio, VMWare
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TechTeam GlobalMay 2008 - March 2010

Support Technician within a company that offers information technology and business process outsourcing support including call center services, technical staffing, systems integration, security administration, and training programs.
  • Handling support requests received from customers by calls, email.
  • Web-submits for different markets.
  • Troubleshooting system errors and discrepancies (availability, fares, ticketing/document production, hotels, cars, low-cost carriers, rail, Galileo special products, connectivity) and offering solutions to all problems.
  • Evaluating complexity, impact and priority and escalating problems according to the procedures.
  • Providing assistance-on-request for both new and senior agents, delivering training to new hires and refreshment training sessions to senior agents.
  • Testing software solutions before being implemented in the Help Desk’s daily activity. 
  • Providing feedback to the management team in order to obtain better quality service, and improved the Help Desk’s procedures, processes and workflow.
  • Galileo GDS Software / IATA
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SkyBuy InternationalNovember 2007 - May 2008

Sales Manager for an online-to-offline  mobile commerce platform for the global duty free market.
  • Coordinating sales.
  • Maintaining relationships with the providers.
  • Negotiating contracts, analyzing reports and implementing new sales strategies.
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Sell Net PCMarch 2007 - November 2007

Sales Manager for an online shopping app.
  • Coordinating sales.
  • Maintaining relationships with the providers.
  • Negotiating contracts, analyzing reports and implementing new sales strategies.
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DX WebsJune 2005 - September 2005

CGI Programmer.
  • Developing and implementing CGI scripts for web-forms submissions processing.
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BRD BankMarch 2005 - May 2005

Database Operator for a Romanian bank.
  • Updated DB, generated reports.
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Tempo Internet CaféApril 2004 - February 2005

Network Administrator for an internet café. 
  • Network maintenance.

My education and trainings

Master Studies in Foreign Languages and Literature (English/French) - Spiru Haret University2007 - 2008

Bachelor's Degree in Mathematics - University of Bucharest.2001 - 2003