Specializing in hardware manufacturing, the client’s aim is to enhance the user experience by adding new features to their devices. They wanted to conduct a test with a user sample and if the test received positive feedback, scaling up would be needed to increase production.
To assist in this strategic and operational shift, the client wanted an agile partner with extensive experience in software development. To ensure a long-term partnership, the chosen provider needed to have the ability to iterate and scale while optimizing costs.
Pentalog was selected for the following reasons:
- Their 30 years of expertise in managing digital projects and providing tech support
- Their global presence (with 10 production centers across 4 continents) and their system for evaluating technical and interpersonal skills to recruit the best profiles
- Their ability to meet delivery deadlines, considering the product's dependence on production schedules, software development, communication, and key periods throughout the year (holidays, festivities, etc.).