Success story

Voyage Privé

Maintenance and consulting for the luxury travel leader

Client location Aix-en-Provence, France

Business area Travel

Product Web Platform

Delivery center Iasi, Romania

Project type UX/UI & development

About the client

Established in France in 2006, Voyage Privé offers it members access to unforgettable luxury getaways at deeply discounted prices. With support from Pentalog, Voyage Privé saw double-digit growth in 2017, revenue of € 600 million, and also hired 470 employees.The e-tourism company offers a wide selection of high-end vacations sold during flash sales at discounts of up to 70% off. Voyage Privé’s web platform attracts more than 31 million members and 9 million travelers worldwide. The company has continued its international expansion across Europe with offices in France, UK, Spain, Italy, Germany, Belgium, Switzerland, and the Netherlands.

The challenge

For more than six years, Voyage Privé, a world leader in members-only luxury travel, has trusted Pentalog’s teams in Romania to maintain and develop new features for their web platform, which has attracted more than 31 million members.

To meet the demand of growth, which brought an increasing need for IT resources and to optimize operating costs, Voyage Privé chose Pentalog to develop its web platform.

Initially, the effort mainly concerned providing the back-office for maintenance and support. Over time, Voyage Privé began to rely on Pentalog to develop new features for the platform.

The challenge: Quickly offer technical and functional resources in line with the needs of our client.

Voyage Privé needed an overseas partner with a dedicated and responsive team that could quickly add new features to the CMS and connect to third-party hotel and airline partners.

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The solution

In May 2012, a dedicated Pentalog team (one project manager, three team leaders, eight developers, and four testers) began collaborating with Voyage Privé Information Systems.

Working an Agile manner, the Pentalog teams ensured:

  • Development of new features
  • Scalable and corrective maintenance of back-office applications
  • API connectivity with external systems (airlines, luxury hotels)
  • IT consulting on strategic technology choices

To comply with the architecture defined by the customer, Pentalog  worked directly on platform development and customer testing via VPN access between Pentalog’s infrastructure and Voyage Privé.

The results

The successful collaboration between Voyage Privé and Pentalog has lasted for more than six years. Pentalog joined Voyage Privé in its development, ensuring the maintenance of its web platform and consulting on technology choices.

There are many challenges in the e-tourism sector, and Voyage Privé wanted a trusted partner to continue its growth. Voyage Privé is satisfied with its collaboration with Pentalog, and our responsive and dedicated teams that created innovative solutions to meet its needs.

“We started, with a dedicated team of nearshore development a real extension of the internal teams of Voyage Privé with functional knowledge and techniques in the entire customer system.”
Pierre Pichot, Project Manager, Pentalog.

Cristian Neghina
Customer Success Manager

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