Customer Success Manager
About Mihai Cimpean
Mihai was one of the very first team members recruited in Cluj, Romania. Inspired by the entrepreneurial spirit and professionalism he found in Pentalog’s employees, he joined the team in 2011 as a QA Engineer to help develop a complex online dating platform. His managerial abilities, interpersonal skills and Agile mindset soon allowed him to work his way up to a Team Leader and then Scrum Master position – all during a single project.
In the start of 2015, he was appointed Customer Success Manager of Pentalog Cluj – overseeing projects, budgets and employee well-being as well as the implementation of the internal quality assurance system within the Cluj office.
On November 1, 2022, Mihai also took over the role of Customer Success Manager for Pentalog’s fifth delivery center, opened in Timisoara.