The IT monitoring of your infrastructure and information system implies defining some preventive maintenance activities we will take care of. We usually agree on this at project kick-off and focus especially on the curative maintenance and live environment activities, as well as on the IT monitoring tools and technologies to be used.
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The preventive maintenance of your information system
The monitoring of any IT system involves preventive maintenance interventions. At Pentalog, we define the list of interventions and responsibilities at project kick-off, together with the client.
Here is a non-exhaustive list of proactive monitoring activities proposed and implemented by Pentalog:
- Hardware, system and network monitoring
- Backup control
- Bandwidth consumption
- QoS (Quality of Service) control
- Log control
- Configuration of IT monitoring systems
- Network and infrastructure audit
Our engineers make recommendations based on the challenges, context and needs of each client, but the client is generally responsible for how his infrastructure evolves.
We’re very happy with the service provided by the QA engineers from Pentalog. Thanks to Pentalog, we have achieved a 70% of automated testing coverage for our APIs. The resources have integrated seamlessly with the internal team, leveraging Azure DevOps and MS Teams for collaboration. Moreover, the team is flexible and responsive, and they find new resources quickly.
Thanks to Pentalog's work, we have witnessed a decrease in the number of bugs. Their speed in communication and resource delivery is impressive.
Thanks to Pentalog's efforts, the time required to complete the IT team has been reduced from months to 2–3 weeks. We were able to quickly integrate efficient developers at a reasonable cost. The team's support has allowed our team to focus more on fundamental issues. In addition, their expertise and professionalism have led to a more efficient workflow.