At Pentalog, we offer 24/7 IT monitoring for all types of companies. Since project kick-off, our team of experts offers you 100% support in both curative maintenance and preventive maintenance, as well as live environment management all along your growth lifecycle.
Browse a list of IT specialists at Pentalog
SOFTWARE DEVELOPER
| Contract type | Outsourcing |
|---|---|
| Availability | Available Now |
| Daily rate | Sign up |
| Experience | 6 years |
| Location | Romania |
HEAD OF DEVOPS
| Contract type | Outsourcing |
|---|---|
| Availability | Available Now |
| Daily rate | Sign up |
| Experience | 18 years |
| Location | France |
ENGINEERING MANAGER
| Contract type | Outsourcing |
|---|---|
| Availability | Available Now |
| Daily rate | Sign up |
| Experience | 11 years |
| Location | Romania |
Curative maintenance for the IT monitoring of your infrastructure
The Pentalog IT team provides its customers with an assortment of curative maintenance solutions to help them increase the availability, performance and security of their IT infrastructure, environment and services.
Here are just a few examples:
- Registration of tickets declared by mail
- Registration of tickets detected following monitoring
- Feedback on tickets
- Virtual machine (VM) restart
- Service (web, database) restart
- Intervention on network alert
- Intervention on application server alert
- Drawing up operational procedures
NB: What Pentalog does not provide is first-level hotline services to end users. Also, we do not record tickets declared by phone.
Get the best cost ratio for your IS monitoring and curative maintenance at Pentalog!
Does your software need curative maintenance services?
Also see our third-party application maintenance offer.
Our IT monitoring business model
Pentalog will charge:
- An initial cost of implementation related to the kick-off phase.
- A fixed monthly cost for passive monitoring.
- A variable cost related to the time spent by our specialists on both corrective maintenance and preventive maintenance tasks
Client testimonials
We’re very happy with the service provided by the QA engineers from Pentalog. Thanks to Pentalog, we have achieved a 70% of automated testing coverage for our APIs. The resources have integrated seamlessly with the internal team, leveraging Azure DevOps and MS Teams for collaboration. Moreover, the team is flexible and responsive, and they find new resources quickly.
Thanks to Pentalog's work, we have witnessed a decrease in the number of bugs. Their speed in communication and resource delivery is impressive.
Thanks to Pentalog's efforts, the time required to complete the IT team has been reduced from months to 2–3 weeks. We were able to quickly integrate efficient developers at a reasonable cost. The team's support has allowed our team to focus more on fundamental issues. In addition, their expertise and professionalism have led to a more efficient workflow.
