The challenge
What can a parquet company do when all 5 of their offices are having trouble with applications that are necessary for running their business? Les Parqueteurs de France was in this exact situation, constantly pestered by IT problems that slowed down their operations. To resolve this, they partnered up with Pentalog for a cloud and IT support solution.
The client’s IT infrastructure lacked centralization, which made it difficult to respond to technical problems, especially when their offices are spread all over the country. Les Parqueteurs de France use multiple apps every day to operate the company.
Technical problems in all of these apps, as well as frequent internet connection problems hindered business operations and every problem had to be addressed individually in each office. Overall, the main challenge was to find a way to centralize both their technology and IT support system.
