IT Infrastructure: DevOps & IT Monitoring

Creating an effective IT infrastructure is essential to providing your users with outstanding experiences. When developing a software product you have to make sure that it is reliable, highly performant and secure enough to support your business growth strategy.

DevOps practices and 24/7 IT monitoring help you increase system performance and security by automating ITOps processes and proactively supervising system availability. Implementing DevOps practices and IT monitoring strategies will help you develop your products with a faster time-to-market while increasing user engagement due to constant system availability. However it is necessary to identify the differences between DevOps practices and IT monitoring strategies in order to decide which is the best for your project.

DevOps and IT monitoring within an IT infrastructure

It is hard to differentiate between DevOps and IT Monitoring and to draw a definitive line where their scope stops. These two skills work well together in an Agile and Lean environment to build efficient ITOps that allows for continuous integration and continuous delivery in a secure and easily manageable IT infrastructure.

DevOps and IT Monitoring meet at the crossroads of automation and IT infrastructure management, however they both cover different aspects of IT infrastructure:


DevOps mainly covers application and virtual servers, while IT monitoring services are applicable to any system component. In the case of a common IaaS, IT monitoring ensures continuity for the entire platform.


DevOps introduces a new dimension to IT infrastructure – Infrastructure as Code (IaC). This involves writing code that complies with software development practices to automate configuration management, server provisioning, and software deployment. Through IaC, DevOps bridges the gap between the Dev and ITOps teams, allowing both Developers and IT Operations Engineers to work together in order to construct an IT infrastructure. DevOps practices also increase productivity and reduce the time spent on repetitive actions by using automation to take care of similar processes.

IT monitoring is a more proactive approach to IT infrastructure management. It focuses on prevention to ensure around-the-clock system availability.

IT Infrastructure

Tech skills

When performing IT monitoring, DevOps is optional, especially during the diagnosis stage. DevOps practices come more into play when corrective actions need to be implemented. These corrective actions often come in the form of automated scripts and are related to troubleshooting virtual or application servers. IT monitoring can be performed either by dedicated IT Operations Engineers (technical monitoring) or by non-IT personnel (functional monitoring).


There are many tools available that can be used to compliment an IT infrastructure:

  • Configuration Management and Continuous Deployment: Ansible, Terraform, Puppet, Chef, CodeDeploy, Capistrano, Jenkins, GitlabCI
  • Continuous Monitoring: Newrelic, Nagios, PRTG, Graphana
  • Ticketing and Knowledge Base: Jira, GLPI, Wiki, Confluence
  • Technologies: Linux, Windows, VMWare, Amazon Web Services, Apache, Nginx, Tomcat, HAProxy, Supervisor, UWSGI, MySQL, PostgreSQL, Oracle, MongoDB, Kafka, Spark, Hadoop, RabbitMQ, Docker
  • Scripting languages: Python, Shell Scripting, YAML, Ruby

DevOps leverages the power of Configuration Management and Continuous Deployment tools while IT monitoring strategies focus on ticketing and knowledge base management as well as Continuous Monitoring solutions. Technologies and scripting languages are common for both DevOps and IT monitoring.

DevOps and IT monitoring in outsourcing projects

DevOps and IT monitoring practices work well with IT Outsourcing solutions. At Pentalog, we implement DevOps practices and IT monitoring strategies in all of our IT outsourcing projects. Our DevOps and IT Operations Engineers work together to provide IaaS and PaaS solutions for our clients worldwide.

We have also equipped our latest projects with cloud-based infrastructures managed through powerful DevOps practices and efficient IT monitoring services in an Agile environment. This has enabled us to automate several processes and significantly reduce the time spent on setting up environments, backing up data and updating infrastructure components to the latest versions available.

Do you need a powerful, easily accessible IT infrastructure to power your software and accelerate the time-to-market of your innovative products? Learn more about Pentalog’s service offers related to DevOps and IT monitoring:
Contact us!

Great Digital Products Aren’t Created By AccidentPentagility Means IT Excellence at Speed

Creating great software starts with a team infrastructure that breaks down silos, anticipates risks and communicates openly.
As an IT outsourcing provider, Pentalog equips teams with modular rules and dashboards, to ramp up, scale and pivot quickly, with minimal friction, maximum support and costs you control.
We call this toolkit Pentagility, an agile governance methodology for building trusted client relationships.

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