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Customer Product Owner, Hanoi and Da Nang - Vietnam
Vietnam (Hanoi)

Date posted: 10.06.2024

Job type: Full time

Vietnam (Hanoi)

Full time

Job perks: AI project; Professional Growth

About the project

How we hire:
Pentalog (part of Globant) supporting the growth of our UK-based client, an AI-powered platform that builds software 6x faster and 70% cheaper, empowering all businesses to become software powered. Now, the company needs help to grow their human-assisted AI platform that assists businesses to build, run & scale tailor-made software, and is looking for a Customer Product Owner.

Job requirements

Must have:

  • At least 4 years of experience as a Product Owner
  • Familiarity with the software development lifecycle.
  • A background in product ownership or project management in software development
  • Experience managing multiple projects at scale in cross functional teams
  • Expert in capturing and communicating high quality requirements to customers and technical teams.
  • Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs.
  • Excellent communication skills to engage with our customers in a professional and respectful manner.
  • Commercially aware and able to support sales in closing customers
  • Analytical and problem solving skills 
  • Good at English skills

Nice to have:

  • Experience building and launching a mobile app.
  • Working knowledge of Scrum, Agile or Waterfall Methodologies.


  • Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology.
  • Being an expert and evangelist for the platform, and in how to deploy our capabilities to maximise customer success.
  • Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.
  • Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
  • Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required.
  • Helping to drive and contribute towards continuous improvement across the Delivery Organisation.


  • Work in Agile teams, enjoy good teamwork, and work in a professional working environment; 
  • Possibility to develop your career within an international company; 
  • We are a global company, with many offices and projects all over the world (opportunity to travel to other countries where there are Pentalog offices); 
  • We provide a professional roadmap, support, and onboard training; 
  • Free technical learning courses, foreign language courses (English, French); 
  • Enjoy interesting activities: Coding challenges, PentaBAR, Hackathon etc.; 
  • 100% of the salary is paid during the probation period; 
  • Attractive salary and bonuses; 
  • Social insurance payment is based on the full salary to keep your full benefits; 
  • A premium healthcare package (PVI 24/7 health insurance package + an annual health check-up); 
  • Flexible working hours, no fingerprint timekeeping; 
  • Working days: 5 days/week: from Monday to Friday (we don't encourage working overtime, as we value our colleague’s personal time); 
  • Paid annual leave: 26 days (11 holidays +15 vacation days); 
  • Company equipment: devices and subscriptions used for work (Laptop, Case, Smartphone etc.); 
  • Enjoy bonding activities like team building, summer holiday, Christmas party, Happy hour etc.

About Pentalog

As a leading European Software Services company operating internationally in France, Romania, Germany, Moldova, UK, Vietnam, Mexico, Morocco and USA, we employ over 1,300 engineers and IT experts who work in a very dynamic, multicultural working environment.

At Pentalog, your talents & ambitions are recognized and rewarded; we offer plenty of opportunities to develop, both individually, as well as a professional, and we reward our collaborators who understand the importance of self-improvement.

Super humans