Chief Quality Officer (Founding Partner)
About Aleth Delcenserie
Aleth has mastered the art of continuous improvement and quality control. Her journey at Pentalog started in the graphics and BPO departments, where she managed editing and electronic media projects. Her sharp eye for quality enabled her to establish new baselines of performance within the group. In 2007 she was given the task of defining and implementing the Pentalog Group Quality Policy, which resulted in Pentalog obtaining the ISO 9001:2008 certification at the end of 2008.
Her focus is on monitoring and upgrading the ISO repository while facilitating the implementation of continuous improvement processes and best practices. She also leads the IT infrastructure and internal application management teams, as a strategic manager for the group’s information system, and product owner for implementing our internal ERP.